Privacy policy

Thank you for your interest in our website. Protecting your privacy is very important to us. The sections below contain detailed information about how we use your data.

How we collect, process and use personal data

You can visit our site without giving any personal data. We only save information about how you access our site, not personal data. This also applies if you visit our site by clicking a link in a newsletter. Examples of the information we save include
- the name of your internet service provider
- the web page which
is linked to us
- the name of the file requested
This information is analysed solely for the purpose of improving the products and services we offer and cannot be traced back to you personally.

We collect, save and process your information so that we can handle your order and any potential subsequent warranty claims, and may also use it for advertising purposes. Personal information is collected if you choose to provide it to us by ordering goods, opening a customer account or registering for our newsletter.

We pass on your personal information to parties we use to provide services connected to fulfilling your order (hauliers, logistics companies, banks).

Right of access

In accordance with the German Data Protection Act you have the right to be informed free of charge about information which is saved about you and, where applicable, the right to have such information corrected, blocked or deleted.

Email advertising (without having signed up for the newsletter)

Unless you opt out when providing your email address as part of the order process, we will use it to send you regular updates about our own products, similar to those you ordered. This notification does not constitute consent on your part for us to use your email address for advertising purposes. Moreover, you may deny us permission to use your data for advertising purposes at any time, including to the extent that this is permissible without your explicit consent, without incurring any additional costs beyond those involved in informing us of this.

Use of cookies

Our website uses “cookies”. Cookies are small files which are saved on your computer. They store particular settings and data so that they can be communicated to our system via your web browser. Saving this information helps us to improve your experience of our website and makes it easier for you to use. For example, certain information you enter is saved so that you do not have to keep on repeating it. Your browser has settings which allow you to restrict the use of cookies. These settings can mean that you can no longer use the site, or only use it to a limited extent. Your browser’s settings also allow you to delete cookies.

Session cookies

Session cookies are deleted when you close your browser.

Data security

During the order process, your payment information is transmitted over the internet in encrypted form. Technical and organisational measures are in place to protect our website and other systems against loss, destruction, access to, changes to and transmission of your data by unauthorised persons. You should always keep your login details secret and close the browser window when you have finished using our website, particularly if you share your computer with others.

Data protection contact

If you have any questions regarding how we collect, process or use your personal data, or if you would like information or wish to correct, block or delete data, or withdraw any consent you have given, please contact:

Daniel Knoch
Adolf-Damaschke-Str. 69-70
14542 Werder

Webtracking tool
Google Analytics with the “anonymize IP” extension

This website uses Google Analytics for web analysis.. This service is provided by Google Inc. (“Google”). Google Analytics uses “cookies”. Information about your use of this website which is generated by a cookie (including your IP address) is transmitted to and saved by a Google server in the USA. Google adheres to the data protection regulations set out in the “US Safe Harbor” agreement and is registered in the US Department of Commerce’s “Safe Harbor” programme. Google will use this information to evaluate your use of the website, to put together reports for us about website activity and to provide us with further services in relation to website and internet use. 

Google will also pass this information on to third parties if necessary, where this is required by law or where Google contracts third parties to process the information. Google will not associate your IP address with any other data held by Google. You can prevent the installation of cookies using the relevant settings in your browser; however, you should be aware that if you do this you may not be able to use all the functions of this website to the fullest extent.

If you do not wish information about your visit to the website to be passed on to Google Analytics, you can install an “opt-out add-on” for your browser. In addition we have set our system up such that Google Analytics deletes the last part of the IP address of visitors to our website. This means that we also do not obtain data which would could be traced back to you personally.